All Systems Operational

Blackbaud Operational
90 days ago
98.46 % uptime
Today
Blackbaud Financial Edge (and NXT) ? Operational
90 days ago
98.6 % uptime
Today
Blackbaud Raiser's Edge (and NXT) ? Operational
90 days ago
98.26 % uptime
Today
Blackbaud SIS ? Operational
90 days ago
98.53 % uptime
Today
Canvas LMS ? Operational
90 days ago
98.93 % uptime
Today
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Groups Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Slides Operational
Google Apps Admin Console Operational
Network Operational
90 days ago
100.0 % uptime
Today
Durham Campus Network Operational
90 days ago
100.0 % uptime
Today
Morganton Campus Network Operational
90 days ago
100.0 % uptime
Today
NCID and BEACON / FIORI Operational
90 days ago
100.0 % uptime
Today
NCID ? Operational
90 days ago
100.0 % uptime
Today
BEACON / FIORI ? Operational
90 days ago
100.0 % uptime
Today
Dialpad Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Dialpad Texting Infrastructure Operational
Dialpad Website Operational
Microsoft Office and OneNote ? Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Tickets and Wikis Operational
Jira Service Management Jira Service Mangement Web Operational
Confluence View Content Operational
Website ? Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
Shopify Checkout Operational
Shopify Point of Sale Operational
Shopify Admin Operational
Shopify Reports and Dashboards Operational
Shopify Support Operational
1Password Operational
1Password Sign in Operational
1Password Sign up Operational
1Password Syncing items between your devices Operational
1Password Saving password and other items Operational
1Password Access to passwords and other items Operational
SchooLinks ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 30, 2025

No incidents reported today.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - This incident has been resolved.
Nov 18, 20:50 EST
Update - We are continuing to monitor for any further issues.
Oct 30, 08:48 EDT
Monitoring - We are seeing improvements in impact to Blackbaud solutions/services caused by an outage with Microsoft Azure, including successful log in attempts using Blackbaud ID. We will continue to evaluate and monitor our solutions overnight. We will update again tomorrow at 10 a.m. ET. Please continue to follow this page for additional updates.
Oct 29, 19:10 EDT
Update - Multiple Blackbaud solutions continue to see varying levels of degradation due to a reported outage with Microsoft Azure. NCSSM is seeing significant impacts to Blackbaud ID users who may experience issues when trying to access Blackbaud solutions or Customer Support online. While we do not have a restoration timeline on the outage from Microsoft, Blackbaud and NCSSM ITS will continue to work internally to resolve the impact to our customers as quickly as possible. Please continue to monitor this page for further updates.
Oct 29, 15:17 EDT
Update - At this time, Raiser's Edge, Financial Edge, and Blackbaud's Student Information System are down.

Like many organizations, Blackbaud solutions are currently impacted by an outage with Microsoft Azure. NCSSM is actively investigating and working to mitigate impact to our customers. This issue may prevent users from signing in with Blackbaud ID or using Blackbaud solutions and may also impact contacting Blackbaud Customer Support online. Blackbaud is working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

Oct 29, 12:30 EDT
Investigating - We are currently investigating this issue.
Oct 29, 12:28 EDT
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.